Returns & Exchanges
We want you to love your OSEA glow, which is why we offer a 30-day return policy for products purchased directly from our website. If a formula isn't the right fit for your skin, we are happy to facilitate a return or exchange to ensure your routine is perfect.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the process.
Print Your Label
Select the items you wish to return or exchange to receive a prepaid shipping label via email.
Pack and Ship
Securely pack your items in the original packaging if possible and drop the package off at any authorized carrier location.
Receive Your Refund
Once our team receives and inspects your return, a refund will be issued to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing