Frequently Asked Questions
Everything you need to know about our seaweed-infused skincare and clean beauty rituals.
What makes OSEA products different from other clean beauty brands?
We harness the power of organic seaweed, combined with high-performance ingredients like vegan hyaluronic acid and botanical oils, to deliver nutrient-dense skincare that is both effective and safe for your skin and the planet.
Are all OSEA products vegan and cruelty-free?
Yes, we are proud to be a 100% vegan and cruelty-free brand. We do not use any animal-derived ingredients, such as beeswax or lanolin, and we never test on animals.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days within the United States, while international shipping times vary by location.
What is your return policy?
We want you to love your glow. If you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund on items purchased directly from our website, minus shipping fees.
Can I use OSEA products if I have sensitive skin?
Absolutely. Many of our products are formulated to be gentle and soothing. We recommend starting with our Ocean Cleanser or Atmosphere Protection Cream, and we always suggest a patch test before incorporating new products into your routine.
How should I store my OSEA products to maintain freshness?
Since we use natural ingredients and avoid harsh synthetic preservatives, we recommend storing your products in a cool, dry place away from direct sunlight to preserve their potency and shelf life.